Job Descriptions:

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with clients.
• Understand client needs and objectives, and communicate these effectively to internal teams.

Account Growth:

• Identify opportunities for account expansion and revenue growth.
• Collaborate with sales and marketing teams to present additional products or services to clients.

Customer Satisfaction:

• Ensure high levels of customer satisfaction through effective communication and resolution of issues.
• Proactively address client concerns and provide timely solutions.

Communication and Collaboration:

• Collaborate with internal teams, including sales, marketing, and support, to meet client needs.
• Communicate regularly with clients to provide updates on products, services, and industry trends.

Contract Negotiation and Renewal:

• Negotiate contracts and agreements with clients.
• Manage contract renewals and extensions, ensuring terms are favorable to both parties.

Sales Support:

• Work closely with the sales team to identify new business opportunities within existing accounts.
• Provide support in the preparation and delivery of sales presentations.

Data Analysis and Reporting:

• Analyze account data to identify trends and areas for improvement.
• Prepare regular reports on account status, performance, and growth opportunities.  
  
   

Job Requirements:

Educational Level:

• Bachelor's degree in Business, Marketing, or a related field.

Working Experience:

• Minimum 7 years of experience in accounting or finance.
• Proven experience as an Account Manager or in a similar client-facing role.
• Experience in sales, customer service, or account management is advantageous.
• Knowledge of the industry and market trends.

Skills and Abilities:

• Strong communication and interpersonal skills.
• Excellent negotiation and relationship-building abilities.
• Problem-solving skills and the ability to think strategically.
• Proactive and customer-focused attitude.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with strong organizational and time management skills.

Certificates & Qualifications:

• Professional certification such as Certified Public Accountant (CPA) or equivalent is a plus.
• Relevant certifications in account management, sales, or customer relationship management are a plus.

Personal Traits:

• Results-driven and motivated by achieving targets.
• Adaptability and flexibility in a dynamic work environment.
• Professional and polished demeanor.
• Ability to work under pressure and meet deadlines.

Additional Considerations:

• Familiarity with Accounting software.
• Understanding of industry-specific regulations and compliance.
• Ability to travel if required by the position.
• Able to train up a successor.  
   

Benefits:

• Medical claim
• Travelling Allowance
• Accommodation
• Mileage Claim
• Employee Referral Scheme
• Commission
• Birthday Allowance
• 2 hours Replacement Leave
• Car Coupon
• Phone Allowance
• Petrol Allowance  
   

If you're excited about the opportunity to join our team and make a difference, we'd love to hear from you!

Please submit your resume and cover letter to [email protected]