Job Descriptions:     

Team Support

• Assist the Supervisor in leading and supervising a team of staff, providing support to ensure effective and efficient operations.
• Foster a positive and collaborative work environment, encouraging teamwork and professional development.
   

Operational Assistance

• Support daily activities, ensuring compliance with company standards and procedures.
• Assist in managing inventory, order supplies, and maintain optimal stock levels.
   

Customer Service

• Contribute to maintaining a high level of customer satisfaction by upholding excellent service standards.
• Address customer inquiries, concerns, and feedback in collaboration with the Supervisor.
   

Training and Development

• Assist in training new staff members and provide ongoing guidance to enhance their skills and knowledge.
• Collaborate with the Supervisor in conducting regular performance evaluations and providing constructive feedback.
   

Quality Control

• Contribute to maintaining quality control measures related to product presentation, service, and cleanliness.
• Ensure compliance with health and safety regulations and hygiene standards.
   

Communication

• Maintain open communication with staff, conveying information from the Supervisor and management.
• Collaborate with other team members to ensure effective coordination.
   

Problem-Solving

• Identify and assist in addressing operational challenges promptly, working towards solutions to improve efficiency and customer satisfaction.
   

Sales Support

• Collaborate with the team to implement sales and marketing initiatives, contributing to revenue generation.
• Support efforts to upsell products and promotions to customers.
   

Job Requirements:

Education Level

• A high school diploma or equivalent is typically required.
• Additional coursework or certifications in management, leadership, or a related field may be beneficial.
   

Working Experience

• At least 1-3 years of relevant work experience in the specific industry or field.
• Demonstrated experience in a lead or supervisory role is an advantage.
   

Skills and Abilities

• Ability to support and assist the supervisor in leading a team of employees.
• Foster a positive and collaborative team culture.
• Effective communication skills, both written and verbal.
• Ability to convey instructions clearly to team members.
• Strong problem-solving skills to address day-to-day operational challenges.
• Ability to make decisions in the absence of the supervisor.
• Focus on providing excellent customer service.
• Address customer inquiries and issues as needed.
• Ability to work collaboratively with team members, the supervisor, and other departments.
• Support and motivate team members.
• Efficiently manage time and assist in prioritizing tasks.
• Ensure tasks are completed within deadlines.
   

Certificates and Qualifications

• While not always mandatory, relevant certifications or training in supervision or management can be advantageous.
   

Personal Traits

• Maintain a polished and professional appearance.
• Demonstrate a high level of integrity and ethical behavior.
• Consistent attendance and punctuality.
• Dependable in executing tasks and meeting deadlines.
• Proactive approach to assisting in leadership and problem-solving.
• Willingness to take on additional responsibilities as needed.
• Ability to adapt to changing work environments and requirements.
• Flexibility in handling various tasks.
   

Other Requirements

• Knowledge of relevant industry practices and standards.
• Familiarity with safety regulations and protocols.
• Ability to assist in training and mentoring team members.
• Experience in handling basic administrative tasks.
  
   

Benefits:

• Food Ration
• Overtime Pay
• Double Pay
• Replacement Leave
• Travelling Allowance
• Travelling Accommodation
• Mileage Claim
• Employee Referral Scheme
• Attendance Allowance
• Commission
• Car Coupon
• Hostel
   

If you're excited about the opportunity to join our team and make a difference, we'd love to hear from you!

Please submit your resume and cover letter to [email protected]