Area Manager

Location: Sibu, Sarawak, Malaysia

Salary: RM5,000 - RM8,000

Posted at: Apr 25, 2024

Job Descriptions:     

Operational Oversight

  • Provide strategic direction and guidance to store managers within the designated area.
  • Oversee day-to-day operations to ensure compliance with company policies, standards, and operational procedures.
     

Financial Management

  • Develop and manage budgets for each outlet, monitoring financial performance against targets.
  • Analyze financial reports, identify trends, and implement strategies to maximize revenue and profitability.
     

Team Leadership and Development

  • Recruit, train, and mentor store managers and staff members.
  • Foster a culture of excellence, teamwork, and customer focus within the area.
     

Customer Satisfaction

  • Champion a customer-centric approach, ensuring a consistently high level of service across all outlets.
  • Address customer feedback, implement improvements, and drive initiatives to enhance overall customer satisfaction.
     

Quality Control and Compliance

  • Monitor and enforce quality control measures related to food preparation, safety, and hygiene.
  • Ensure compliance with health and safety regulations and maintain high standards of cleanliness and presentation.
     

Strategic Planning

  • Stay informed about market trends, competitor activities, and customer preferences within the designated area.
  • Collaborate with the corporate team to develop and implement strategic initiatives for business growth.
     

Communication and Collaboration

  • Establish and maintain effective communication channels with store managers, corporate teams, and other area managers.
  • Collaborate on cross-functional projects and share best practices for continuous improvement.
     

Performance Analysis and Reporting

  • Regularly review performance metrics and key performance indicators for each outlet.
  • Provide detailed reports to senior management, highlighting successes and recommending improvements.
     

 

Job Requirements:

 

Education Level

  • A Bachelor's degree in business, management, marketing, or a related field is typically required.
  • An advanced degree such as a Master's or MBA can be advantageous.
     

Working Experience

  • 5-7 years of experience in a management or leadership role.
  • Demonstrated experience in progressively responsible roles, preferably in the same or related industry.
  • Experience in overseeing multiple locations within a designated area.

 

Skills and Abilities

  • Proven ability to lead and motivate teams across multiple locations.
  • Foster a positive and collaborative organizational culture.
  • Ability to oversee and optimize day-to-day operations within the designated area.
  • Develop and implement efficient operational processes.
  • Strong financial management skills, including budgeting and financial analysis.
  • Ability to analyze financial data to inform strategic and operational decisions.
  • Excellent written and verbal communication skills.
  • Ability to effectively communicate area goals and performance to internal and external stakeholders.
  • Understanding of sales and marketing principles to drive area growth.
  • Implement strategies to increase market share and revenue.
  • Build and maintain relationships with clients, partners, and key stakeholders within the designated area.
  • Represent the organization at local events and with the media.
     

Certificates and Qualifications

  • While not always mandatory, relevant certifications in management or business administration can be beneficial.
     

Personal Traits

  • Maintain a polished and professional appearance and demeanor.
  • Demonstrate a high level of integrity and ethical behavior.
  • Consistent attendance and punctuality.
  • Dependable in executing area plans and meeting deadlines.
  • Proactive approach to area leadership and strategic initiatives.
  • Willingness to take calculated risks and explore new opportunities.
  • Ability to collaborate with other area managers, regional managers, and department heads.
  • Foster a positive and collaborative team environment.
  • Ability to adapt to changing business landscapes and make informed decisions accordingly.
     

Other Requirements

  • Strong project management skills for overseeing area initiatives.
  • Understanding of relevant industry-specific regulations and compliance standards.
  • Experience in stakeholder management, including interaction with senior leadership, clients, and other key stakeholders.
  • Familiarity with local market trends and competition within the designated area.
     

 

Benefits:

  • Medical Claim
  • Food Ration
  • Replacement Leave
  • Travelling Allowance
  • Travelling Accommodation
  • Employee Referral Scheme
  • Car Coupon
  • Phone Allowance
  • Hostel
  • Petrol Allowance
     

If you're excited about the opportunity to join our team and make a difference, we'd love to hear from you!

Please submit your resume and cover letter to [email protected]