Job Descriptions:     

Operational Oversight

• Provide strategic direction and guidance to store managers within the designated area.
• Oversee day-to-day operations to ensure compliance with company policies, standards, and operational procedures.
   

Financial Management

• Develop and manage budgets for each outlet, monitoring financial performance against targets.
• Analyze financial reports, identify trends, and implement strategies to maximize revenue and profitability.
   

Team Leadership and Development

• Recruit, train, and mentor store managers and staff members.
• Foster a culture of excellence, teamwork, and customer focus within the area.
   

Customer Satisfaction

• Champion a customer-centric approach, ensuring a consistently high level of service across all outlets.
• Address customer feedback, implement improvements, and drive initiatives to enhance overall customer satisfaction.
   

Quality Control and Compliance

• Monitor and enforce quality control measures related to food preparation, safety, and hygiene.
• Ensure compliance with health and safety regulations and maintain high standards of cleanliness and presentation.
   

Strategic Planning

• Stay informed about market trends, competitor activities, and customer preferences within the designated area.
• Collaborate with the corporate team to develop and implement strategic initiatives for business growth.
   

Communication and Collaboration

• Establish and maintain effective communication channels with store managers, corporate teams, and other area managers.
• Collaborate on cross-functional projects and share best practices for continuous improvement.
   

Performance Analysis and Reporting

• Regularly review performance metrics and key performance indicators for each outlet.
• Provide detailed reports to senior management, highlighting successes and recommending improvements.
   

Job Requirements:

Education Level

• A Bachelor's degree in business, management, marketing, or a related field is typically required.
• An advanced degree such as a Master's or MBA can be advantageous.
   

Working Experience

• 5-7 years of experience in a management or leadership role.
• Demonstrated experience in progressively responsible roles, preferably in the same or related industry.
• Experience in overseeing multiple locations within a designated area.

Skills and Abilities

• Proven ability to lead and motivate teams across multiple locations.
• Foster a positive and collaborative organizational culture.
• Ability to oversee and optimize day-to-day operations within the designated area.
• Develop and implement efficient operational processes.
• Strong financial management skills, including budgeting and financial analysis.
• Ability to analyze financial data to inform strategic and operational decisions.
• Excellent written and verbal communication skills.
• Ability to effectively communicate area goals and performance to internal and external stakeholders.
• Understanding of sales and marketing principles to drive area growth.
• Implement strategies to increase market share and revenue.
• Build and maintain relationships with clients, partners, and key stakeholders within the designated area.
• Represent the organization at local events and with the media.
   

Certificates and Qualifications

• While not always mandatory, relevant certifications in management or business administration can be beneficial.
   

Personal Traits

• Maintain a polished and professional appearance and demeanor.
• Demonstrate a high level of integrity and ethical behavior.
• Consistent attendance and punctuality.
• Dependable in executing area plans and meeting deadlines.
• Proactive approach to area leadership and strategic initiatives.
• Willingness to take calculated risks and explore new opportunities.
• Ability to collaborate with other area managers, regional managers, and department heads.
• Foster a positive and collaborative team environment.
• Ability to adapt to changing business landscapes and make informed decisions accordingly.
   

Other Requirements

• Strong project management skills for overseeing area initiatives.
• Understanding of relevant industry-specific regulations and compliance standards.
• Experience in stakeholder management, including interaction with senior leadership, clients, and other key stakeholders.
• Familiarity with local market trends and competition within the designated area.
   

Benefits:

• Medical Claim
• Food Ration
• Replacement Leave
• Travelling Allowance
• Travelling Accommodation
• Employee Referral Scheme
• Car Coupon
• Phone Allowance
• Hostel
• Petrol Allowance
   

If you're excited about the opportunity to join our team and make a difference, we'd love to hear from you!

Please submit your resume and cover letter to [email protected]